Refund Policy

Last updated: November 2026

1. General Policy

Refund eligibility is determined by each event's individual refund policy, set by the organizer. Check the event page for specific refund terms before purchasing.

2. How to Request a Refund

You can request a refund directly from your "My Tickets" page. If the event's refund policy allows it, your refund will be processed automatically.

3. Refund Timeline

Approved refunds are processed within 5–7 business days to your original payment method.

4. Event Cancellation

If an event is cancelled by the organizer, all ticket holders will receive a full automatic refund.

5. Platform Fees

Platform service fees are non-refundable unless the event is cancelled by the organizer.

6. Contact

For refund-related queries, email us at sunepbusiness@gmail.com or call +91 9089853844.